Soooooooooooo.

I am trying to see if anyone knows any good ISPs on the (Mid)East Coast that aren't completely fucked monopolies and stuff. In today's society, it's pretty damn hard to find, but we're looking to find a new one.

We're currently with Verizon DSL (I live in Norfolk, VA) and they've been having shitty service. The internet just gets slower and slower as time goes on, and disconnects etc. We're supposed to be on a plan that is 3 Mbps, but speed tests have given us under 1 Mbps. After calling Tech Support many times, they claimed we were only supposed to get 1.5 Mbps and other such business. We went over the other problems we have (touching the phone disconnects the internet, etc. But it's not like it should do that). And they didn't really do anything.

Then we decided to go try Cox Cable. We'd had them many years ago and they gave us problems but we decided to try again. They guaranteed 20 Mbps minimum in writing, with that not being possible all the time of course but we figured hey. Well, when finalizing the contract on the phone, it hung up on us. Then we tried to contact the Tech support for them (same person we'd talked to about setting it up) and they never answered us for like a week. Today the service was supposed to be set up but they told us that we didn't have an account set up, and they gave us the run-around. Finally the person we spoke to before claimed "Oh. I've been gone, sorry." And ultimately we just decided to fuck it and cancel it.


So we're at a standstill, currently still having Verizon DSL but they suck. So we don't know want to do (me and my family and I, btw, is "we"). So we live in Hampton Roads area of Virginia...


1) We need a go ISP for this area... Is there one at all on this earth?

2) Anybody know of one out by Virginia Tech? I'll be heading back for my second year, to an apartment, and we still need an ISP there. Comcast is the one typical with the complex but that being considered the "Worst Company in America"... I have my doubts.

Somebody help, throw ideas out... :(

almost every isp is shit sorry


at least you live somewhere where you HAVE options, in my town it's just this one local company whose employees don't know shit about how networks work and they have no incentive to fix anything because your only other option is dial up.

there's some smaller ISPs where I live that have residential ethernet connections in a lot of buildings around town, look around for something like that if you're in a larger city. Some company is putting 100mbps lines in my building within the next few months so it'll be nice to finally ditch comcast.

Haha I mean yeah I knew that basically all of them are shit, but I just wondered what was the least shittiest.

But idk, like Verizon was okay then became horrible. And we don't have FiOs offered here (although it's in the next city over). But I don't know.

Kinda glad we didn't have Cox Cable installed because today they had an outage and so every service of theirs was out... Ridiculous shit.

I don't know what you expect man, sometimes the network goes down for awhile. It's not really ridiculous, I am pretty sure Cox Cable didn't want a million pissed off idiots calling to complain they couldn't look at baseball scores online!

No, like, EVERY service (phone, TV, internet) of theirs went out and was out for more than the whole day. I mean, if you need to get something done, you'd be fucked.


I'm not saying outages are horrible things from hell. I understand it. Just it was kind of silly that the day after they fucked us over that happened. Idk.

maybe for a while but I'd say that in the next couple years 50 to 100 mbps is going to be the norm in US cities. Comcast is already offering those speeds at a hefty price in regions that have DOCSIS 3.0 deployed, Verizon FIOS advertises 50mbps for a reasonable price, even the DSL companies in the city are offering 40mbps.

Comcast is good but they throttle back your Upload speed