Tech Trojan Troubles (I've Tried Everything) (Read 278 times)

bick

#1 December 20, 2007, 01:19:36 am
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My grandpa got a new laptop and sent me his old one: a standard Dell Inspiron 6000. The problem is, the laptop came with a few nasty trojans. I was able to clear most of them, and the laptop ran fine. A few weeks after the new World of Warcraft patch came out, I get an error (21370) saying that WoW cannot validate my game, and it's probably due to a trojan. I've tried everything: Ad-Aware, Trojan Hunter, CWShredder, Kapersky (which wouldn't work), Fix Wareout, a variety of blizzard go-arounds, ran the repair tool, and I even completely reinstalled WoW. Problem is, their tech support doesn't know what to do and I don't know how to get rid of this trojan.


Any help would be most appreciated. I've posted on HijackThis support forums and gotten no help by the way.
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Aten

#2 December 20, 2007, 01:23:23 am
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Reformat the harddrive? ITs the best way to get rid of trojans, unless you have stuff you dont want to lose.
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losc

#3 December 20, 2007, 01:33:24 am
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Yeah, what Aten said. It wont take too long, format the HD and reinstall windows. It's the easiest way to get rid of any bad shit. If you have files you dont want to lose just put them in an external HD or burn them to dvd's.
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bick

#4 December 20, 2007, 01:38:18 am
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Quote from: Aten on December 20, 2007, 01:23:23 am
Reformat the harddrive? ITs the best way to get rid of trojans, unless you have stuff you dont want to lose.
I would except my grandpa lost the boot disc.
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ase

#5 December 20, 2007, 03:47:44 am
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This will solve all youre trojan troubles guaranteed



edit: oops didnt read topic
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olrox

#6 December 20, 2007, 04:39:07 am
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u could use it, is very good, only download and update the definition database.
http://www.lavasoftusa.com/products/ad_aware_free.php
Last Edit: December 20, 2007, 04:41:20 am by olrox
mod note: your sig is too big, 500px X 200px max
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bick

#7 December 20, 2007, 11:44:17 am
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Quote from: olrox on December 20, 2007, 04:39:07 am
u could use it, is very good, only download and update the definition database.
http://www.lavasoftusa.com/products/ad_aware_free.php
Quote from: bick on December 20, 2007, 01:19:36 am
My grandpa got a new laptop and sent me his old one: a standard Dell Inspiron 6000. The problem is, the laptop came with a few nasty trojans. I was able to clear most of them, and the laptop ran fine. A few weeks after the new World of Warcraft patch came out, I get an error (21370) saying that WoW cannot validate my game, and it's probably due to a trojan. I've tried everything: Ad-Aware, Trojan Hunter, CWShredder, Kapersky (which wouldn't work), Fix Wareout, a variety of blizzard go-arounds, ran the repair tool, and I even completely reinstalled WoW. Problem is, their tech support doesn't know what to do and I don't know how to get rid of this trojan.

Already tried that.
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dom

#8 December 20, 2007, 11:53:51 am
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Quote from: bick on December 20, 2007, 01:38:18 am
I would except my grandpa lost the boot disc.
find a new one. if nothing has gotten rid of it yet, nothing will get rid of it. you need to format.
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bick

#9 December 26, 2007, 11:58:32 pm
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Turns out the boot disc comes pre-installed on the harddrive. For other inspiron users with this problem, you hit ctrl+tab+f11 right after the computer turns on to iniate
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